noun
Definition: The process of getting goods or services by using the resources or employees that are already part of a company, instead of relying on outside sources.
Example: The company decided on insourcing to reduce costs and improve efficiency.
verb
Definition: To bring a process or service that was previously outsourced back in-house, meaning it is handled within the organization instead of by an external provider.
Example: The company decided to insource its customer service to improve quality and reduce costs.