IPA: /ˌʌn.rɪˈlaɪ.ə.bɪl.ɪ.ti/
KK: /ʌnˌrɪlaɪəˈbɪlɪti/
The quality of not being able to be trusted or depended on.
The unreliability of the service made customers unhappy.
Unreliability → It is formed from "un-" (meaning not), "rely" (from Latin "reliāre", meaning to rely or depend), and "-ability" (meaning the quality of being). The word "unreliability" means the quality of not being able to be relied upon or depended on.
Think of 'not' ('un-') being able to 'depend' ('rely') on something, which helps you remember that 'unreliability' means something you cannot trust.