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ombudsman

Upper-Intermediate (B2)

IPA: /ˈɒm.bʌdz.mən/

KK: /ˈɑmˌbʌdz.mən/

noun
Definition

A person who looks into complaints and helps resolve issues, often acting as a mediator between individuals and organizations.


Example

The ombudsman helped the students resolve their issues with the university administration.


Conversation
Sloth A
Have you ever thought about what an ombudsman does?
Sloth B
Not really, but I think they help people with complaints, right?
Sloth A
Exactly! They investigate issues between individuals and organizations.
Sloth B
That sounds really important, especially for people who feel unheard.

Synonyms & Antonyms
Synonyms
mediator
arbitrator
advocate
Antonyms
oppressor
adversary
antagonist
Root Explanation

Ombudsman → The word originates from Swedish 'ombudsman', where 'ombud' means 'representative' and 'man' means 'person'. An ombudsman is a person who represents the interests of others, typically in a legal or administrative context.

Memory Tip

Think of a 'representative' ('ombud') who is a 'person' ('man') helping others with their concerns. This helps you remember that an ombudsman is someone who advocates for others.

Visually Confused Words
omnibusman
busman
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