IPA: /ɪmˈpɜːrsənəlaɪz/
KK: /ɪmˈpɜrsənəlaɪz/
To make something less personal or to remove personal feelings or characteristics from it.
The company decided to impersonalize their customer service approach to ensure fairness.
Past: impersonalized
Past Participle: impersonalized
Impersonalize → It is formed from "im-" (meaning not) and "personal" (from Latin "personalis", meaning relating to a person) and the suffix "-ize" (meaning to make or to become). The word means to make something not personal or to remove personal characteristics.
Think of 'not personal' ('im-') and 'relating to a person' ('personal') — when you impersonalize something, you are making it not personal.